Shipping Policy

Thank you for choosing UFO™ as your preferred provider. We are committed to providing you with exceptional products and services, including reliable shipping and delivery options. Please review our shipping policy below for important information regarding your orders:

  1. Processing Time:

    • All orders will be processed within 1-2 business days (excluding weekends and holidays) from the date of order placement.
    • Please note that processing time may be extended during peak seasons or promotional periods.
  2. Shipping Methods and Delivery:

    • We offer several shipping methods to ensure your order reaches you in a timely manner. The available shipping options will be displayed during the checkout process.
    • The estimated delivery time will vary depending on the destination and the chosen shipping method.
    • Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
  3. Shipping Rates:

    • Shipping rates are calculated based on the total weight of the package, destination, and the selected shipping method.
    • The exact shipping costs will be displayed during the checkout process before finalizing your order.
  4. International Shipping:

    • We offer international shipping to various countries. Please ensure that you provide accurate shipping information, including a valid address and contact number, to avoid any delays or issues with your delivery.
    • Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer, and UFO™ is not liable for any additional costs incurred.
  5. Order Tracking:

    • Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through our designated carrier's website.
  6. Order Modifications/Cancellations:

    • Once an order has been placed, modifications or cancellations may not be possible. Please ensure that all order details, including shipping information, are accurate before finalizing your purchase.
  7. Lost or Damaged Packages:

    • UFO™ is not responsible for any lost or damaged packages after they have been shipped. However, in the event of such occurrences, please contact our customer support team, and we will assist you in filing a claim with the shipping carrier.
  8. Return Shipping:

    • In the case of a return or exchange, the customer is responsible for the shipping costs associated with returning the item(s) unless otherwise specified by UFO™.

Please note that the shipping policy is subject to change without prior notice. We encourage you to review this policy periodically for any updates.

If you have any further questions or need assistance, please don't hesitate to contact our customer support team at [email protected] or by phone at [insert contact number]. We are here to help!

Thank you for choosing UFO™. We appreciate your business and look forward to serving you.